# My card payment failed. Will my tours go private?

URL: https://www.panoramr.com/about/faq/my-card-payment-failed
Keywords: payment failed, card declined, renewal failed, card expired, tours went private, failed payment, past due, unpaid plan
Last checked: 2026-10-30

Some may, until the payment goes through. While a renewal payment has failed, **Your plan** says `Payment failed` and the account has the Free plan's limits, as if the plan had ended: tours in your plan's hosting leave it, the newest first, and Panoramr's branding comes back on them. A tour that was public then counts toward free publishing (250 panoramas in 10 tours), the oldest first, and one that does not fit becomes private. Nothing is deleted, and a Vault is not affected. To pay, click **Update card** on **Plan & billing**: [How do I change my card?](https://www.panoramr.com/about/faq#how-do-i-change-my-card) has the steps.

More: [Upgrade, downgrade or cancel your plan](https://www.panoramr.com/help/upgrade-downgrade-or-cancel)