# What each tab of your account does

URL: https://www.panoramr.com/help/account-tabs-explained
Category: Getting started
Keywords: account tabs, account navigation, account menu, my dashboard, no hosted tab, no vaults tab, find my invoice, hosted tab
Last checked: 2026-11-02

The tabs of your account, Panoramr: what each holds, who sees it, where a deleted tour or an invoice is, and why the Hosted or Vaults tab is not there.

## The short answer

Once you are signed in, your account is one section called **Panoramr**, with a row of tabs under its heading: **Dashboard**, **Tours**, **Panoramrs**, **Hosted**, **Vaults**, **Asset library**, **Design** and **Analytics**, and **My requests** while the Help service is on. Open it with **Dashboard** in the site header. **Hosted** shows only on a paid plan and **Vaults** only while Vaults are on sale. The other six are on every account.

These tabs are about your whole account. The tour editor has its own row of tabs, some with the same names: see [What each tab in the tour editor does](https://www.panoramr.com/help/editor-tabs-explained).

## The account header

![The Dashboard: the Panoramr title with the plan line and the Create tour, Add Panoramr and Upload media buttons, the tabs Dashboard, Tours, Panoramrs, Hosted, Vaults, Asset library, Design and Analytics, the Needs attention box, and the dark band with Views, Hosted tours, Plan hosting and Vaults](https://www.panoramr.com/images/help/how-to-create-your-first-360-virtual-tour/dashboard.webp "The Dashboard of a Pro account, with the header every tab shares")

Each tab has the same header above its page:

- **The title.** **Panoramr** on the Dashboard. On the other tabs, the name of the page: **My Tours**, **My Panoramrs**, **Hosted**, **Vaults**, **Media library**, **Design**, **Analytics** and **My requests**.
- **The line under it.** On the Dashboard it is the plan line: your plan's name, then how many tours and how many Panoramrs you have (`2 tours · 3 Panoramrs`). On the other tabs it is one sentence about the page.
- **The buttons at the top right**, the blue one first. They are different for each tab (see the sections below). Every tab ends with an outlined **Help** button: it opens a window with a short video about the tab, and a link to the part of this page about it.
- **The tabs.** The tab you are on is underlined. Beside **Tours**, **Panoramrs**, **Hosted** and **Vaults** a small number says how many you have; the other tabs show none. On a narrow window the row scrolls sideways and opens with the tab you are on in view.

Some pages have no account header: **My profile**, **Creator profile**, **Brands**, **Client Workspaces**, Team, **Plan & billing** and **Pricing & upgrades** (the list at the left of **My Account**; Team is there once team seats are on, and only for the owner and for team members who may invite), **Notifications**, a tour's editor, Create Tour and the Vault store. Use **Dashboard** in the site header to get back.

The **Basic** and **Advanced** switch belongs to the tour editor. It is not in this header and does not add or remove an account tab.

## At a glance

| Tab | Who sees it | Buttons at the top right | What it is for |
|---|---|---|---|
| **Dashboard** | Every account | **Create tour**, **Add Panoramr**, **Upload media**, **Help** | What needs a look, four numbers, and the tours and photos to carry on with |
| **Tours** | Every account | **Create tour**, **Help** | Every tour you made or were given, as one table |
| **Panoramrs** | Every account | **Add Panoramr**, **Help** | The single 360° photos you shared on Explore, your profile and the map |
| **Hosted** | A paid plan | **Host a tour**, **Help** | The tours online with your own branding, in your plan or in a Vault |
| **Vaults** | While Vaults are on sale | **Buy a Vault**, **Help** | The hosting you bought, one card for each Vault |
| **Asset library** | Every account | **Add panoramas**, **Upload media**, **Help** | Your panoramas, pictures, video, audio and documents, and the Trash |
| **Design** | Every account | **Open sandbox**, **Help** | Themes, icon packs and your custom icons |
| **Analytics** | Every account | **Export CSV**, **Help** | Views of all your tours, or of one, by day and country |
| **My requests** | While the Help service is on | none | What you asked Support, and the replies |

## Dashboard

The **Dashboard** is the overview: what needs a look, four numbers, and the tours and photos you were last working with. The three buttons start things. **Create tour** opens Create Tour, **Add Panoramr** opens the page for sharing one 360° photo ([Post a 360 photo](https://www.panoramr.com/help/post-a-360-photo)), and **Upload media** opens the **Asset library** page: it does not start an upload, so choose the files there.

From the top:

- **A welcome panel** (`Welcome! Here is how to make your first tour`) with three steps, while you have no tours and none shared with you.
- **Needs attention**, only when something does: a limit of your plan that is full or used 80% or more (**Upgrade**, or **Plan & billing** when no bigger plan is on sale), a Vault that ends within 30 days (**Renew Vault**), a Vault with no tour in it (**Choose a tour**), or a tour that fits what is left of your plan's hosting (**Host in my plan**, which opens that tour's **Publish** tab). Its arrow folds it away. Its cross hides what it lists until something new needs a look. This browser remembers both.
- **Four numbers** in a dark band: **Views** across all your tours (**See analytics**); **Hosted tours**, how many are in a Vault and how many in your plan (**Open Hosted**); **Plan hosting**, the panoramas your plan hosts against its room (**Manage plan**); and **Vaults**, how many are running and when the next ends (**View Vaults**). On a plan that does not host, the second and third link to **See plans**. The last links to **About Vaults** while Vaults are not on sale and you have none.
- **Continue editing**: the four tours edited last, each with its status and an **Edit** button; **All tours** opens the list.
- **Newest panoramas** (your five newest, **Open library**), **Recent Panoramrs** (your four newest, **All Panoramrs**) and **Shared with you**, which appears only when you have tours that others share with you or that you share with others. Each card there shows a role (`Admin`, `Editor` or `Viewer`) or `Shared`, and the button reads **Open** for a Viewer and **Edit** for the rest.

[Create your first tour in Panoramr](https://www.panoramr.com/help/how-to-create-your-first-360-virtual-tour#your-dashboard-and-your-tours) describes the Dashboard and the Tours tab in more detail.

## Tours

![The Tours tab: My Tours with the Create tour button, the chips All, Hosted, Published, Drafts and Shared, the search box and the sort list, and a table with each tour's status, hosting, views and last edit, with an Edit button and a more menu](https://www.panoramr.com/images/help/how-to-create-your-first-360-virtual-tour/my-tours.webp "The Tours tab lists every tour you have made or been given")

**Tours** (the page is titled **My Tours**) lists every tour you can open, yours and the ones shared with you, in one table. The number on the tab counts the tours you own.

- **Chips with a count:** **All**, **Hosted**, **Published**, **Drafts** and **Shared**. **Hosted** holds the tours in a Vault or in your plan. **Published** holds the tours that anybody with the link can open: their status reads `Published`, or `On Explore` for a tour listed on Explore. **Drafts** holds your own tours whose status reads `Draft`. A tour whose status reads `Not published`, `Offline` or `On hold` is under neither. **Shared** holds the tours others shared with you and your own tours that have collaborators; a tour of yours that is shared reads **Shared by you** under its name.
- **Search tours** looks in a tour's name and category. The sort list reads `Sort: last edited`, `Sort: most views` or `Sort: name`. Ten tours show on a page.
- **Columns:** **Tour**, **Status**, **Hosting**, **Views** and **Edited**. From 1,280 pixels wide all of them are columns. Below that the hosting is added to the line under the name, and below 1,024 pixels the status chip sits under the name, the views are added to that line and the date is not shown. The status is one of `Draft`, `Published`, `On Explore`, `Not published`, `Shared`, and `Offline` or `On hold` when our team has taken a tour down. The hosting is `Not hosted`, `In a Vault`, `Hosted`, `In your plan` or `Shared with you`.
- **Edit** opens the tour in the editor. The three-dot menu at the end of the row has **Hotspots**, **Settings** and **Publish**, each a tab of that tour.

Deleted tours are not in this table: they are in the Trash of the **Asset library** tab.

## Panoramrs

![The Panoramrs tab: the dark band with Panoramrs, Views, Likes, Comments and With a place, the chips All, With a place and Without a place with the search box and sort, and a card for each Panoramr with its views](https://www.panoramr.com/images/help/post-a-360-photo/my-panoramrs.webp "My Panoramrs, with the numbers and one card for each Panoramr")

**Panoramrs** (the page is titled **My Panoramrs**) is where you manage the Panoramrs you posted. A Panoramr is one 360° photo that you share on its own, with no menus or scenes (on a paid plan, where Panoramr's team has switched it on, one Panoramr can hold [several photos](https://www.panoramr.com/help/post-a-360-photo#several-photos-in-one-panoramr)): it shows on Explore, on your profile and on the map. A tour's **Panoramas** tab in the editor is another thing: it lists the scenes of one tour.

- **A dark band** with **Panoramrs**, **Views**, **Likes**, **Comments** and **With a place**, once you have posted one.
- **A banner** when some have no place (`3 Panoramrs have no place`) with **Add places**, which lists the ones **Without a place**. A box beside it, headed **What is a Panoramr**, says what a Panoramr is.
- **Chips** **All**, **With a place** and **Without a place**, **Search Panoramrs**, and a sort of `Sort: newest` or `Sort: most views`.
- **One card for each Panoramr**, with its title, date, place and views, and **Edit**, **View** and **Delete**. 24 show at a time and more load as you scroll.

With none yet, the tab says `No Panoramrs yet`. [Post a 360 photo to Explore](https://www.panoramr.com/help/post-a-360-photo#manage-your-panoramrs) has the whole page.

## The Hosted tab

![The Hosted tab: the Host a tour button, the dark band with the plan's hosting meter and the Vaults, the Hosted tours table with a tour in a Vault, and Ready to host with the Host in my plan button](https://www.panoramr.com/images/help/free-publishing-and-plan-hosting/hosted-page.webp "The Hosted tab of a Pro account")

**Hosted** shows the tours that are online with your own branding, and how much of your plan's hosting they use. The tab is for the paid plans (Pro, Agency and Enterprise). A Free account does not have it and is sent to the Dashboard instead.

The page has a dark band with your plan's hosting (`N / M`, how many panoramas are left, a bar and **Manage plan**) and your Vaults (**View Vaults**); a table **Hosted tours** with the columns Tour, Hosted in, Term and Panoramas and one button for each tour (**Manage Vault** or **Renew** for a Vault, which opens the Vault's page; **Settings** or **Publish** for a tour in your plan, both of which open that tour's **Publish** tab); and **Ready to host**, the tours that fit what your plan has left, each with **Host in my plan**, which opens that tour's **Publish** tab and does not host the tour by itself ([Host a tour in your plan](https://www.panoramr.com/help/free-publishing-and-plan-hosting#host-a-tour-in-your-plan)). **Host a tour** at the top right jumps to **Ready to host**. With nothing hosted the page says `No tours are hosted yet`.

**Plan & billing** (your plan, **What you use**, the plans, your payment card, your billing details and your payments with an invoice link for each) and **Pricing & upgrades** (the plans to choose from, and the Vaults while they are on sale; if you already pay for a plan it opens **Plan & billing** instead) are not part of this tab: they are in the list at the left of **My Account**.

[Free publishing, plan hosting or a Vault](https://www.panoramr.com/help/free-publishing-and-plan-hosting#the-hosted-tab) describes the tab. [Invoices, billing history and your card](https://www.panoramr.com/help/billing-invoices-and-subscription-upgrades) and [Upgrade, downgrade or cancel](https://www.panoramr.com/help/upgrade-downgrade-or-cancel) describe those two pages.

## The Vaults tab

![The Vaults tab: the title Vaults with the Buy a Vault button, the account's tabs, and a card for a Vault with its tour, its term and the Open button](https://www.panoramr.com/images/help/vault-hosting/vaults-list.webp "The Vaults tab")

**Vaults** lists the hosting you have bought: one tour, for the term you paid for. The tab is there while Vaults are on sale. Its button **Buy a Vault** opens the store.

- **One card for each Vault**, the soonest to end first, with its name and size (`holds 10 panoramas`), a status chip, the tour it hosts with a bar of how full it is (or **Choose a tour** when it is empty), the date it ends or renews, **Open**, and **Renew** when it is ending soon.
- **A banner** when a Vault ends within 30 days, with **Renew Vault**.
- With none, the tab says `You have no Vaults yet` and offers **Buy a Vault** (while Vaults are on sale) and **About Vaults**.

[Vault hosting](https://www.panoramr.com/help/vault-hosting) explains what a Vault is, and [What happens when a Vault ends](https://www.panoramr.com/help/what-happens-when-a-vault-ends) what comes after.

## Asset library

![The Media library: the Storage meter, the chips All media, Panoramas, Images, Videos, Audio, Floor plans and Trash with their counts, the search box and the sort list, the Any tour and Any folder filters, and a grid of tiles that name the tours using each file](https://www.panoramr.com/images/help/the-asset-library/asset-library.webp "The Media library, on its All media chip")

**Asset library** holds your panoramas, pictures, video, audio, documents and floor plans, whether or not a tour uses them. The page is titled **Media library**.

- **Two buttons.** **Upload media** adds files. **Add panoramas** here opens the **Add Panorama** window and puts 360° photos in your library; it does not post them as a Panoramr.
- **Storage**, a box at the top, says how much of your plan's library storage you use (`1.2 GB of 2 GB used`). The Trash is included: its files count until they are deleted for good. A plan with no library limit reads `Library storage: 1.2 GB used, no limit on your plan`.
- **Chips** **All media**, **Panoramas**, **Images**, **Videos** and **Audio**, then **Documents**, **Icons** and **Floor plans** once you have some, and **Trash**. With **Search the library**, a sort list, **Any tour** and **Any folder**, and **Folders**.
- **Trash** holds **Deleted tours** and **Deleted media**, each with **Restore** and **Delete for good**.

[Upload and manage files in the Asset Library](https://www.panoramr.com/help/the-asset-library) has the details.

## Design

![The Design tab of the account: the parts Overview, Themes, Icon packs and Sandbox, then the theme cards with a Preview button each, the icon packs with Load in sandbox, and Custom icons with Upload icon](https://www.panoramr.com/images/help/themes-and-my-designs/design-hub.webp "The account's Design page: Overview")

**Design** is a hub for looks, not a tour's editor. It has four parts, chosen with a switch under the title: **Overview**, **Themes**, **Icon packs** and **Sandbox**.

- **Overview** shows four of the themes with **Preview** on each (**All themes** opens the whole list), the **Icon packs** with **Load in sandbox**, **My saved icon packs** once you have saved some, and **Custom icons** with **Paste vector** and **Upload icon**.
- **Preview** shows a theme on the tour you edited last, without saving anything. **Open sandbox** at the top right opens the **Sandbox**, where you try the colors, size and hover effect of hotspot icons and can keep the result with **Save Icon Pack**.
- **Help**, beside **Open sandbox**, opens a window headed `Help: the Design hub` with a video of about a minute on these four parts and a **Read the help article** link to [Choose a look for your tour](https://www.panoramr.com/help/themes-and-my-designs).
- To put a theme on a tour, use that tour's own **Design** tab: see [Choose a look for your tour](https://www.panoramr.com/help/themes-and-my-designs).

## Analytics

![The Analytics tab of your account: the dark band with Unique views, Tours tracked, Top country and Best day, the tour menu and the periods 7 days, 30 days, 90 days and All, the Daily unique views chart, Where viewers are, and Top performing tours](https://www.panoramr.com/images/help/tour-analytics/account-analytics.webp "The account's Analytics tab, on the 30 days period")

**Analytics** shows the views of the tours you own, for all of them or for one. It has four numbers (**Unique views**, **Tours tracked** or **Rooms viewed**, **Top country** and **Best day**), a tour menu that reads `All tours (3)`, the periods `7 days`, `30 days`, `90 days` and **All**, a chart of unique views, **Where viewers are**, **Top performing tours** and **How views are counted**. **Export CSV** at the top right downloads what is on the page. Until a view has been recorded the tab says `No views recorded yet`.

[Tour analytics](https://www.panoramr.com/help/tour-analytics#the-analytics-tab-of-your-account) says what counts as a view.

## My requests

**My requests** lists what you sent to Support from the Help window and what came back. It shows only while the Help service is on. Each request has its subject and status; opening one shows the conversation, a box to reply, and, once it is solved, a `How did we do?` rating. It has no number on the tab and no buttons at the top right.

## What each kind of account has

| Account | What it sees |
|---|---|
| A Free account | **Dashboard**, **Tours**, **Panoramrs**, **Asset library**, **Design** and **Analytics**, and **Vaults** while Vaults are on sale. No **Hosted** tab. The **Plan hosting** number on the Dashboard says `Your Free plan does not host tours.` and links to **See plans** |
| A paid plan (Pro, Agency, Enterprise) | All eight, with **Vaults** while Vaults are on sale |
| Somebody a tour was shared with (a client, a colleague) | The tabs of their own account, by their own plan. The shared tour is in **Tours** under the **Shared** chip and on the Dashboard under **Shared with you**. **Hosted**, **Vaults**, **Panoramrs**, **Asset library** and **Analytics** list what they own, not the owner's. Inside the shared tour the tabs depend on their role: see [What each tab in the tour editor does](https://www.panoramr.com/help/editor-tabs-explained#who-sees-which-tab) |
| A team member (somebody with a seat in another person's account) | Their own account, and a **Working in** menu at the top of the list at the left of **My Account** and in the account header, to switch between their own account and the accounts they have a seat in. In another person's account they see that account's plan, tours and library, and only what the owner allowed ([Add team members to your account](https://www.panoramr.com/help/team-members-and-seats)) |
| A free-trial guest account | No tabs: the site header offers **Sign in** and **Get started free** instead ([Try Panoramr without an account](https://www.panoramr.com/help/try-without-an-account)) |
| An account whose email address is not confirmed | The tabs can send you to the **Check your inbox** page until it is ([Sign up, confirm your email and sign in](https://www.panoramr.com/help/sign-up-and-verify-email)) |

## The account menu

Click your name or picture at the top right of the site header (on a window narrower than 1,024 pixels, the menu button) to open the account menu. The bell and the **Dashboard** button are beside it ([Notifications](https://www.panoramr.com/help/notifications)).

| Item | Where it goes |
|---|---|
| **My Account** | The **My profile** page, with a list at the left: **My profile**, **Creator profile**, **Brands**, **Client Workspaces**, **Plan & billing** and **Pricing & upgrades** |
| **Plan & billing** | The **Plan & billing** page of that list: your plan, what you use, your card and every invoice |
| **Pricing & Upgrades** | The **Pricing & upgrades** page of that list: the plans to choose from (with a plan you pay for, **Plan & billing** opens instead) |
| **Help Center** | This Help Center |
| **Log Out** | Sign out |
| **Theme**: **Light**, **Dark** or **Device** | How the site looks. **Device**, the setting until you choose, follows your computer's or phone's own light or dark setting and changes when it does. Your choice is kept in this browser for every Panoramr page, the social app included. Without signing in, the same three are under the theme button in the site header |

The menu does not repeat the tabs of your account: **Tours**, **Panoramrs**, **Asset library**, **Vaults** and **Analytics** are in the row of tabs. It has no Settings item. The account's own options are on **My profile**: **My details**, **Subscription Package** (with **Manage Billing**), **How you sign in**, **Update Password**, **Two-Factor Authentication** and **Delete Account** ([Set up two-factor authentication](https://www.panoramr.com/help/two-factor-authentication), [Delete your account](https://www.panoramr.com/help/delete-your-account)). **Creator profile** is where your public name and details are ([Fill in your creator profile](https://www.panoramr.com/help/creator-profile-and-directory)). **Plan & billing** and **Pricing & upgrades** are not in the list in the Panoramr mobile app. A tour's own options are on its **Settings** tab.

## The My profile page

**My profile** is the first page of **My Account**. It holds your name, email address, plan, ways of signing in and password, then the cards for **Two-Factor Authentication** ([Set up two-factor authentication](https://www.panoramr.com/help/two-factor-authentication)) and **Delete Account** ([Delete your account](https://www.panoramr.com/help/delete-your-account)). The list at the left has **My profile**, **Creator profile**, **Brands**, **Client Workspaces**, **Plan & billing** and **Pricing & upgrades**.

**Who can use it.** Every signed-in account, on any plan. The two billing links are not shown in the Panoramr mobile app. A guest account has no My profile.

### Username (Profile URL)

The handle in the link to your public profile.

**Where:** **My details**, the first field, after the fixed text `panoramr.com/creator/`.
**Default:** The handle made when the account was created.
**What it does:** Letters, numbers and dashes: what you type is turned into lower case, spaces and underscores become dashes, and other marks are dropped. It must be unique. A handle the team keeps (such as `admin`, `support` or `panoramr`) is refused: `That handle is kept. Please choose another.`
**What visitors see:** The link to your public profile uses it. See [Fill in your creator profile](https://www.panoramr.com/help/creator-profile-and-directory).
**Needs:** Nothing.
**Related:** **Name**.

### Name

Your name for billing and email.

**Where:** **My details**, left of **Email**.
**Default:** The name you gave when you signed up.
**What it does:** Up to the character limit the box shows (a red `Character limit reached` line appears at the limit). It cannot contain a link or an email address. The line under it says: used for billing and email.
**What visitors see:** Not this name. The name people see is the Creator Name under **Creator profile**.
**Needs:** Nothing.
**Related:** **Username (Profile URL)**.

### Email

The address your account is known by and Panoramr writes to.

**Where:** **My details**, right of **Name**.
**Default:** The address you signed up with.
**What it does:** Changing it saves the new address as not confirmed and emails a link to it. When the old address was confirmed, Panoramr also emails the old address and signs your other devices out. The same address typed in other capitals is not a change.
**What visitors see:** Nothing. The address is not shown to anyone.
**Needs:** A real address that no other account has. See [Confirm your email address](https://www.panoramr.com/help/email-verification).
**Related:** **Current password**.

### Current password

Your password, asked before the address of a confirmed account is changed.

**Where:** **My details**, under **Email**, only after you type a different address.
**Default:** Empty.
**What it does:** Proves it is you, because a changed address is how an account is taken over. It is not asked on an account that has no password of its own, or whose address was never confirmed.
**What visitors see:** Nothing.
**Needs:** A different address in **Email**.
**Related:** **Save Profile**.

### Save Profile

Save the details above.

**Where:** the button at the bottom of **My details**. It reads **Saved** for a moment afterwards.
**Default:** Not applicable.
**What it does:** Saves **Username (Profile URL)**, **Name** and **Email**.
**What visitors see:** Nothing yet.
**Needs:** Nothing.
**Related:** **Email**.

### Subscription Package

Your current plan.

**Where:** the card under **My details**, headed `Subscription Package`, with `Current Plan` and the plan's name.
**Default:** Free.
**What it does:** **Manage Billing** opens the billing portal, and `Compare available plans` opens the plans. Both are left out of the Panoramr mobile app. **Plan & billing** in the list at the left has more.
**What visitors see:** Nothing.
**Needs:** Nothing.
**Related:** [Invoices, billing history and your card](https://www.panoramr.com/help/billing-invoices-and-subscription-upgrades).

### Manage Billing

The button that opens the billing portal.

**Where:** the card **Subscription Package**, on the right of `Current Plan`. Left out of the Panoramr mobile app.
**Default:** Not applicable.
**What it does:** Opens Stripe's own billing portal for your account on another site, and brings you back to **Plan & billing** when you leave it. If billing is not available it stays here and answers `Billing is not available right now. Please try again later.` or `We could not open the billing portal. Please try again later.`
**What visitors see:** Nothing.
**Needs:** Nothing. An account without a billing record gets one made when the portal opens.
**Related:** [Invoices, billing history and your card](https://www.panoramr.com/help/billing-invoices-and-subscription-upgrades).

### How you sign in

The ways this account can be signed in to.

**Where:** the card under **Subscription Package**.
**Default:** A line **Email and password** reading `Set`, or `Not set yet` for an account made with a provider.
**What it does:** Lists **Email and password** and each Google, Facebook or Microsoft sign-in linked to the account, with the date it was connected. An account that signs in only with a provider says so and asks you to choose a password below.
**What visitors see:** Nothing.
**Needs:** Nothing.
**Related:** [Sign up, confirm your email and sign in](https://www.panoramr.com/help/sign-up-and-verify-email).

### New Password

Choose a new password.

**Where:** the card **Update Password**, under **How you sign in**, with **Current Password**, **Confirm Password** and **Save**.
**Default:** Empty. **Current Password** is left out when the account never had a password of its own.
**What it does:** Needs at least 10 characters and a password that is not in a known data leak (on the live and staging sites; other sites ask for 8). Saving ends every other session and every API token, and Panoramr emails you that the password was changed. The form then says `Password successfully updated!`
**What visitors see:** Nothing.
**Needs:** **Confirm Password** filled in the same way. Where Panoramr requires a confirmed email address, an account that has not confirmed it (the bar says `Your email address is not confirmed yet`) is sent to the **Check your inbox** page when it saves, so confirm the address first.
**Related:** [Fix sign-in problems](https://www.panoramr.com/help/fix-sign-in-problems).

### Confirm Password

The new password typed a second time.

**Where:** the card **Update Password**, under **New Password**.
**Default:** Empty.
**What it does:** Must be the same as **New Password**. If they differ, nothing is saved, the message appears under **New Password** and both new boxes are emptied.
**What visitors see:** Nothing.
**Needs:** Nothing.
**Related:** **New Password**.

## Where do I find...?

| I want to find | Where it is |
|---|---|
| A Panoramr I posted, to change or delete it | **Panoramrs** tab: **Edit**, **View** or **Delete** on its card |
| A panorama or a file in my library | **Asset library** tab: **Search the library**, or **Any tour** to see one tour's files |
| A tour I deleted | **Asset library** tab, **Trash** chip, **Deleted tours**, then **Restore** ([Delete tours and panoramas, and get them back](https://www.panoramr.com/help/deleting-projects-panoramas-and-data-recovery)) |
| A tour somebody shared with me | **Tours** tab, chip **Shared**; or **Shared with you** on the Dashboard |
| An invoice, or my card | **Plan & billing** in the account menu, or in the list of **My Account**. A Vault's own page lists its payments too |
| How much of my plan's hosting is used | The **Plan hosting** number on the Dashboard, the band of the **Hosted** tab, or **Hosted with your own branding** under **What you use** on **Plan & billing** |
| The tours that are hosted | **Hosted** tab, under **Hosted tours**; or the chip **Hosted** on **Tours** |
| When a Vault ends | **Vaults** tab, the date line on its card; the **Needs attention** box on the Dashboard when it is within 30 days |
| The people who work in my account with their own login | Team, in the list of **My Account** ([Add team members to your account](https://www.panoramr.com/help/team-members-and-seats)) |
| The people I shared a tour with | There is no list of people for the whole account. The chip **Shared** on **Tours** lists the tours you share, and each tour's **Settings** tab (Advanced view) names its people under **Project Collaborators** ([Invite collaborators to a tour](https://www.panoramr.com/help/managing-team-access-and-project-roles)) |
| What a role can open by default | **Client Workspaces**, in **My Account** ([Choose what Viewers, Editors and Admins can open](https://www.panoramr.com/help/client-workspaces)) |
| Views of my tours | **Analytics** tab; for one tour, that tour's own **Analytics** tab |
| A theme or an icon pack | **Design** tab |
| Likes, comments and new followers | The bell in the site header |
| My name, email, password or two-factor | **My Account**, then **My profile** |

## Troubleshooting

**There is no Hosted tab.** You are on the Free plan: the tab is for the paid plans. Use **Plan & billing** in the account menu. A Vault does not need a plan, so you may have bought one on Free: its tour is on the **Vaults** tab, and the chip **Hosted** on **Tours** lists it. On the Dashboard the **Hosted tours** number counts it and links to **See plans**. See [Free publishing, plan hosting or a Vault](https://www.panoramr.com/help/free-publishing-and-plan-hosting) for what hosting gives.

**There is no Vaults tab.** Vaults are not on sale at the moment. If you already own a Vault, its page still opens: use **View Vaults** on the Dashboard, or the Vault card on the tour's **Hosting** list. The **Vaults** link in the site header is not the tab: it opens the public page about Vaults.

**The number on a tab is lower than I expected.** **Tours** counts the tours you own, not the ones shared with you; **Hosted** counts your own hosted tours; **Panoramrs** counts the Panoramrs you posted.

**Needs attention has gone.** Its cross hides what it listed until something new needs a look, such as a Vault that is about to end. Its arrow only folds it, and this browser remembers whether it is folded.

**Upload media on the Dashboard did not start an upload.** It opens the **Asset library**. Click **Upload media** there and choose the files.

**A tab is missing in a tour's editor.** That is the editor's own row of tabs, not the account's: see [What each tab in the tour editor does](https://www.panoramr.com/help/editor-tabs-explained#troubleshooting).

**A page has no row of tabs.** It is one of the pages listed under [The account header](https://www.panoramr.com/help/account-tabs-explained#the-account-header). Click **Dashboard** in the site header.

**A page sends me to Check your inbox.** Your email address is not confirmed. See [Sign up, confirm your email and sign in](https://www.panoramr.com/help/sign-up-and-verify-email).

**The site header has no bell or Dashboard button.** The window is narrower than 1,024 pixels. The menu button holds **Dashboard** and the account links, but not the bell: see [Notifications](https://www.panoramr.com/help/notifications). A free-trial guest account has neither.

## Video transcript: The Dashboard: what needs a look, your numbers and your tours

The Dashboard is where your account starts. Create tour makes a new tour, Add Panoramr shares a single 360 photo, and Upload media opens your library. The tabs below lead to the other parts of your account.

When something needs a look, a Needs attention box appears at the top. Here, a tour fits in what is left of your plan's hosting, and Host in my plan opens its Publish tab.

The dark band has four numbers, each with a link to the page behind it. Views counts the visits to all your tours. Hosted tours says how many are in a Vault and how many in your plan. Plan hosting shows how much of your plan's hosting is used, and Vaults says when the next one ends.

Continue editing shows the four tours you edited last, each with its status and an Edit button. Below it are your newest panoramas and your recent Panoramrs, each with a link to all of them.

## Video transcript: My Tours: find, filter and open your tours

My Tours lists every tour you can open: the ones you made, and the ones shared with you. Each row shows its status, where it is hosted, its views and when it was last edited. Edit opens the tour in the editor.

The chips filter the list, each with a count: Hosted, Published, Drafts and Shared. Search looks in a tour's name and category, and the sort list orders them by last edited, most views or name.

The three dots beside Edit open a tour's Hotspots, Settings or Publish tab directly. A tour you delete is not in this list: it waits in the Trash of the Asset library, where you can restore it.

## Video transcript: My Panoramrs: the 360 photos you have shared

A Panoramr is a single 360 photo that you share on Explore, on your profile and on the map. Add Panoramr shares a new one. The dark band counts your Panoramrs, their views, likes and comments, and how many have a place.

A Panoramr with no place is not on the map, so a banner says how many are missing one, and Add places lists them. The chips show all of them, the ones with a place or the ones without, and the sort list puts the most viewed first.

Each card shows its title, its date, its place and its views. Edit changes its details, View opens it as visitors see it, and Delete takes it away.

## Video transcript: Hosted: your tours online with your own branding

The Hosted tab is for the paid plans. The dark band shows how much of your plan's hosting is used, counted in panoramas, with Manage plan beside it, and your Vaults, with the date the next one ends.

Hosted tours lists every tour that is online with your own branding, or none, instead of Panoramr's, and where it is hosted. A tour in your plan has Settings, which opens its Publish tab. A tour in a Vault shows the date it is hosted until, and Manage Vault opens the Vault.

Ready to host lists the drafts that fit in what your plan has left. Host in my plan opens that tour's Publish tab, where you switch hosting on. Host a tour, at the top, jumps to this list.

## Video transcript: Vaults: the hosting you have bought

A Vault hosts one tour for the term you paid for, with your own branding, or none, instead of Panoramr's. Each card shows the Vault's size, its status, the tour in it and how full it is, and the date it is hosted until. Buy a Vault, at the top, opens the store.

About Vaults, under the cards, says what a Vault gives a tour, the sizes and terms, how to put a tour in, and what happens when it ends.

Open goes to the Vault's own page: its term, the tour in it, Change this Vault to make it bigger or longer, and its history.

## Video transcript: The Media library: your panoramas, pictures and files

The Media library holds your panoramas, pictures, video, audio and documents, whether or not a tour uses them. Upload media adds files, and Add Panoramr puts 360 photos in your library. Storage shows how much of your plan's library space you use.

The chips show one kind of file at a time, each with a count. Any tour shows the files of one tour, Any folder the files of one folder, and search finds a file by its name.

Anything you delete goes to the Trash first, and stays there for thirty days. Restore puts it back, and Delete for good removes it at once.

## Video transcript: Analytics: views of all your tours

Analytics shows the views of the tours you own. The dark band has your unique views, how many tours are tracked, your top country and your best day. Choose a period, seven, thirty or ninety days, or all of them, and everything is counted again.

Where viewers are lists the countries, and Top performing tours ranks your tours by views. The tour menu narrows the page to one tour, and Export CSV downloads what is on the page.