# The Media window: what opens over the tour and how to style it

URL: https://www.panoramr.com/help/design-media-window
Category: Design and branding
Keywords: media window, modal, pop-up window, picture viewer, gallery window, lightbox, overview tab, floor plan tab missing from the popup
Last checked: 2026-10-22

The window over the tour that shows a room's text, pictures, videos, sound and documents, the floor plan, the map and every room: what opens it and its panel.

The Media window is the one window that opens over the tour for everything bigger than a hotspot: a room's text, its pictures, videos, sound and documents, the floor plan, the map and every room of the tour. Visitors do not set it up; it opens when they press an icon, a panel tile, an intro page button or some hotspots. You set its look in the Media window panel (Design tab > Media window) in the **Design** tab.

**Who can use it.** The owner and, by default, an Admin collaborator can open the Design tab. Every plan has the window. The **Media window** panel is in the **Advanced** view only; the window itself works in both views with its default look. The window is part of the standard player design.

**When visitors get a change.** The preview beside the panels shows it at once. Visitors get it after you click **Save & Render**, or after **Publish changes** when the tour uses Draft Workflows ([My changes do not show for visitors](https://www.panoramr.com/help/when-do-changes-show)).

## What the window shows

The window has a row of tabs at the top and a close button. A tab is there only when the tour has something for it.

| Tab | What it holds | When the tab is there |
|---|---|---|
| Overview (called About when the [Info and media panel](https://www.panoramr.com/help/info-and-media-panel) is on) | The room's name and text | The room has a description |
| Pictures | The pictures of a room or of the whole tour, large, with arrows, a strip of the others and a count such as "2 of 4"; also a hotspot's picture gallery | Opened with pictures to show |
| Videos | An MP4, or a YouTube or Vimeo video | Opened with a video to show |
| Sound | The room's or the tour's sounds, as a list | Opened with sounds to show |
| Documents | The room's or the tour's PDFs and text files, as a list | Opened with documents to show |
| Floor Plans | The tour's floor plan | The tour has a floor plan |
| Map | The map of where the panoramas were taken | At least one panorama has a position |
| Panoramas | A grid of a picture of every room. The tab is named by the **Modal button label** | Opened by a Room Pictures button or link |
| View All Rooms | A list of every room by name. The tab is named by the **Button label** | A bar has its **List All Rooms** icon on |

A visitor can press a tab to go from one to another. A video or sound stops when they leave its tab or close the window.

## What opens it

- A bar's **Room Info** icon opens it on the room on show, with its text and media. Where the room and the tour both have something, two buttons at the top, `This room` and `Whole tour`, switch between them. A room with nothing of its own opens on the tour's.
- A bar's **Room Pictures** icon, **Floor Plan** icon, **Map** icon and **List All Rooms** icon open it on that tab. These icons are in the **Icon bar**, the **Top nav bar – dropdown**, the **Top nav bar – multi menu** and the foot links of the **Side nav – list menu**.
- The [Info and media panel](https://www.panoramr.com/help/info-and-media-panel) opens it on a picture, a video or the larger view of what it shows.
- An info hotspot with a picture gallery, a video hotspot, and a picture hotspot set to open in the media window open it on their pictures or video.
- An intro page button set to **Open a window** opens it on the floor plan, the map, all the rooms or the room's information.

## What visitors can do

- Close it with the cross, or by pressing outside it. For a picture opened from a hotspot, Escape closes it too.
- Press the left and right arrow keys to move through pictures or videos (in a right-to-left language the keys swap).
- A video from YouTube or Vimeo waits for the visitor to press play, unless they have allowed embedded video in the cookie settings, because those players come from other companies.
- On a narrow screen the row of tabs scrolls, and the tab in use is brought into view.

## The Media window panel in the Design tab

The panel is in the **Content** group of the list of modules. It has three tabs. The panel holds the settings of the two lists of rooms in the window, not the media itself: a room's media is chosen on the **Panoramas** and **Tour** tabs ([Info and media panel](https://www.panoramr.com/help/info-and-media-panel)).

| Tab | Cards and settings |
|---|---|
| **Pictures** | **Room pictures**: the label of the button, how big the pictures are, how many to a row and how wide the window is. **Groups**: **Group by categories** and **Category filter**. [Every setting is listed here](https://www.panoramr.com/help/design-list-all-rooms) |
| **Room list** | **Button label**, **Group by categories**, **Columns**, **Item spacing** and **Font size**. The list is there when a bar has its **List All Rooms** icon on |
| **Style** | **Room list style**: **Font family**, **Background colour** and **Text colour** |

[Room pictures and room list settings in the Design tab](https://www.panoramr.com/help/design-list-all-rooms) says what each of these starts as, what it does and what visitors see.

## Troubleshooting

**The Map or Floor Plans tab is missing.** The tour needs a floor plan on the **Floor Plans** tab, or a panorama with a position. The tab is left out when there is nothing to show.

**A Room Info icon is dimmed.** Neither the room nor the tour has any text or media. See [The Info & Media Panel](https://www.panoramr.com/help/info-and-media-panel).

**The tab that lists the rooms is missing.** It is there only when a bar has its **List All Rooms** icon switched on.

**I cannot find the Media window panel.** It is in the **Advanced** view only. Switch the view at the top of the editor.