# Tour media: pictures, videos, sound and documents for the whole tour URL: https://www.panoramr.com/help/tour-media Category: Hotspots and media Keywords: tour media, whole tour, attach a pdf, brochure, floor plan pdf, tour documents, tour video, music for the tour, youtube vimeo, restaurant menu in the tour Last checked: 2026-10-30 Attach pictures, videos, sound and PDFs to the whole tour on the Tour tab, in the Tour media card: what each kind takes, the limits and what visitors see. **Tour media** is the card on the **Tour** tab for the pictures, videos, sound and documents that belong to the whole tour rather than to one room, such as a brochure, a welcome video or background music. Visitors open them from every room, under **Whole tour** in the **Info and media panel**, once you switch that panel on in the **Design** tab. The panel itself is described in [The Info & Media Panel](https://www.panoramr.com/help/info-and-media-panel). **Who can use it.** The card is on the **Tour** tab for the owner and for the collaborators whose role has the **Panoramas** tab: by default Editors and Admins (see [What each tab does](https://www.panoramr.com/help/editor-tabs-explained)). A Viewer, or a role with the **Panoramas** tab taken away, does not see it. The card is the same in the **Basic** and the **Advanced** view, and on every plan. Video and sound files you upload while adding need a plan that allows media uploads; a file already in your library can be added on any plan. **When visitors get a change.** Each change is saved as you make it, and `Saved` shows for a moment. On a tour without Draft Workflows the published page shows it at once. With Draft Workflows on, visitors get it after **Publish changes** ([My changes do not show for visitors](https://www.panoramr.com/help/when-do-changes-show)). ![The Tour tab: the tour's name, link and showcase category, its description and thumbnail, and the Tour media strip with Pictures, Videos, Sound and Documents](https://www.panoramr.com/images/help/editor-tabs-explained/tour-tab.webp "The Tour tab, with the Tour media strip under the tour's details") ## The four kinds Each kind is a tile with its name, how many items it holds (or `None`) and an **Add** button. Press the kind's name to open its items under the tiles; press it again to close them. Only one kind is open at a time. A kind holds up to 50 items: at 50 its **Add** button is greyed out until you remove one. ### Pictures Pictures for the whole tour, such as a map of the property or a gallery of the building. **Where:** the Tour tab (Tour tab), card **Tour media**, tile **Pictures**. Basic and Advanced view. **Default:** `None`: a tour starts with no tour media. **What it does:** **Add** (tooltip `Add a picture`) opens your asset library to choose a picture or upload one. Only pictures are accepted: another file says `Choose a picture.` Each picture has a name and a caption. The name starts as the file's name. **What visitors see:** In the **Info and media panel**, under **Whole tour**, in the pictures tab. A visitor opens a picture larger, with its caption. **Needs:** The **Info and media panel** switched on in **Design**. **Related:** **Videos**, [The Asset library](https://www.panoramr.com/help/the-asset-library). ### Videos Video files and YouTube or Vimeo videos for the whole tour. **Where:** the Tour tab (Tour tab), card **Tour media**, tile **Videos**. Basic and Advanced view. **Default:** `None`. **What it does:** **Add** (tooltip `Add a video file`) opens your asset library for an MP4 file; any other file says `Choose a video (MP4), or paste a YouTube or Vimeo address.` To use a YouTube or Vimeo video instead, paste its address in the box under the tile's name (see **Or paste a YouTube or Vimeo address**). A video has a name but no caption. **What visitors see:** In the video tab of the panel, with a picture of the video that plays when pressed. For a YouTube video the picture is a copy Panoramr keeps, so a visitor's browser asks YouTube for nothing until the video is played. **Needs:** The **Info and media panel** switched on. An MP4 upload needs a plan that allows media uploads. **Related:** [Embed a video inside a 360 tour](https://www.panoramr.com/help/embedding-video-youtube-vimeo-inside-360-tours). ### Sound Sound for the whole tour, such as a spoken welcome or a piece of music. **Where:** the Tour tab (Tour tab), card **Tour media**, tile **Sound**. Basic and Advanced view. **Default:** `None`. **What it does:** **Add** (tooltip `Add a sound`) opens your asset library for an MP3 or WAV file; another file says `Choose a sound (MP3 or WAV).` A sound has a name but no caption. **What visitors see:** In the sound tab of the panel with a player. Sound plays one at a time and stops when the visitor moves to another room or closes the panel. **Needs:** The **Info and media panel** switched on. An upload needs a plan that allows media uploads. ### Documents PDF and text files for the whole tour, such as a brochure, a price list or a floor plan. **Where:** the Tour tab (Tour tab), card **Tour media**, tile **Documents**. Basic and Advanced view. **Default:** `None`. **What it does:** **Add** (tooltip `Add a PDF or text file`) opens your asset library for a PDF or a text file; another file says `Choose a PDF or a text file.` A Word or Excel file is not accepted, because a browser would only download it. Each document has a name and a caption. **What visitors see:** In the documents tab of the panel. A document opens in the tour or in a tab of its own, as the panel's **PDFs and text files open** setting says (Advanced view). **Needs:** The **Info and media panel** switched on. **Related:** [The Info & Media Panel](https://www.panoramr.com/help/info-and-media-panel). ## Adding and changing items ### Add Opens your asset library to choose a file for the kind, or to upload one. **Where:** the Tour tab (Tour tab), card **Tour media**, the button at the right of each kind's tile. Basic and Advanced view. **Default:** none (a button). **What it does:** Opens a window that lists your library files of the right type and lets you upload a new one. The file you choose is added at the end of the kind's list, and the kind opens under the tiles. The files are your own: a file of someone else's library is refused with `That file is not in this tour's library.` The tour keeps no copy of the file, it names the file in your library, so a file you replace there keeps its place here. **What visitors see:** The item at the end of the kind's tab once the change has reached the published page. **Needs:** A file in your [Asset library](https://www.panoramr.com/help/the-asset-library), or one you upload in the window. **Related:** **Or paste a YouTube or Vimeo address**. ### Or paste a YouTube or Vimeo address Adds a video that stays on YouTube or Vimeo. **Where:** the Tour tab (Tour tab), card **Tour media**, tile **Videos** open, the box above the list (placeholder `Or paste a YouTube or Vimeo address`) and its **Add** button. Basic and Advanced view. **Default:** Empty. **What it does:** Takes a `youtube.com`, `youtube-nocookie.com`, `youtu.be` or `vimeo.com` address of one video. Anything else says `Paste the address of a YouTube or Vimeo video.` The video is not copied into the library; only its address is kept. **What visitors see:** The video in the video tab. It plays from YouTube or Vimeo, so it needs a visitor who can reach them. **Needs:** The **Videos** kind open. **Related:** **Videos**. ### Name The title shown for the item. **Where:** the Tour tab (Tour tab), card **Tour media**, the box at the top of each item. Basic and Advanced view. **Default:** The file's name without its extension, up to 200 characters. A YouTube or Vimeo video starts with no name. **What it does:** Saves when you leave the box, and `Saved` shows at the top of the card. It can hold up to 200 characters. Text stays text: the player writes it as typed. **What visitors see:** The name under or beside the item in the panel. **Related:** **Caption (optional)**. ### Caption (optional) A line of text under a picture or a document. **Where:** the Tour tab (Tour tab), card **Tour media**, the second box of a picture or a document. Basic and Advanced view. Videos and sound have no caption. **Default:** Empty. **What it does:** Saves when you leave the box. It can hold up to 2,000 characters. **What visitors see:** The caption with the picture or document. **Related:** **Name**. ### Move up Changes the order of the items of a kind. **Where:** the Tour tab (Tour tab), card **Tour media**, the two arrows at the right of each item, named `Move`, the item's name and `up` or `down` for a screen reader. You can also drag an item onto another of the same kind. Basic and Advanced view. **Default:** In the order they were added. **What it does:** Moves the item one place; the first item cannot move up and the last cannot move down. The order is saved at once. Items stay inside their kind. **What visitors see:** The items in that order in the kind's tab. ### Remove Takes an item out of the tour's media. **Where:** the Tour tab (Tour tab), card **Tour media**, the bin at the right of each item (named `Remove` and the item's name for a screen reader). It asks nothing before it acts. Basic and Advanced view. **Default:** none (a button). **What it does:** Removes the item from the tour. The file stays in your asset library. **What visitors see:** The item is gone from the panel. An item whose file you deleted from the library stays in the list with the note `This file is no longer in the library, so it is not shown. Remove it, or add it again.`, and visitors do not see it either. ## What visitors get - **Where it shows.** Under **Whole tour** in the **Info and media panel**, and in the Media Window that a **Room Info** icon opens, where `This room` and `Whole tour` switch between the room's items and the tour's. - **Downloads.** A download of the tour carries the files of the tour's media. - **Files in use.** The **Asset library** lists the tour as a place where a file is used (`tour media: pictures`) and links to this card. ## Troubleshooting **There is no Tour media card on the Tour tab.** Your role has no **Panoramas** tab. Ask the tour's owner for the Editor or Admin role. **Visitors do not see the media.** The **Info and media panel** is switched off in **Design**, or the tour uses Draft Workflows and the change is not published yet. **A file is not offered when I add.** The window lists only the files of the kind's type: pictures for **Pictures**, MP4 for **Videos**, MP3 and WAV for **Sound**, PDF and text for **Documents**. **Add is greyed out.** The kind holds 50 items. Remove one.