Panoramr

Safeguarding Statement

Last updated: October 29, 2026

This statement is for schools, colleges, nurseries, care homes and other organisations that use Panoramr to show places where children or vulnerable adults learn, live or are cared for. It says what we do to keep them safe, and what you must do before you publish a tour. It does not replace your own safeguarding policy: you decide what your tours show and who can see them. Our Data Processing Agreement covers the personal data in your tours.

Who uses Panoramr

  • Accounts are for people aged 18 or over, so the tours of a school or a care setting are made by its staff, or by a photographer working for it. Children do not need an account, and cannot have one.
  • Anyone may view a tour that its owner has made public, without an account. We do not ask visitors their age, and we collect no more from a child who views a tour than from anyone else. A tour sets no cookie on its visitors by itself, and visits are counted without knowing who made them.

What you must do

Our Terms (clause 5.5) ask everyone who publishes a tour to have the permission of the people and places it shows. For a tour of a school or a care setting, that means:

  • Take the photos when the rooms are empty wherever you can. A panorama shows everything around the camera, including the people behind it.
  • If anybody can be recognised, have their permission first, under your own policy: for a child, the permission your policy requires from a parent or carer; for an adult who cannot give it, the permission your policy requires on their behalf. Otherwise, blur them.
  • Look for what identifies a child or a person in your care: names on pegs, trays, displays and pieces of work; photographs on walls; registers, timetables, care plans and medical notes; and anything that shows where somebody sleeps or is cared for. Blur it, or move it before you take the photo.
  • Do not show what would put people at risk, such as door and alarm codes, the way in to a secure area, or where keys are kept.
  • Choose who can see the tour. Keep it to the people you send its link to, or to the people who know its password, if it is not meant for everyone.
  • Use your own accounts. Invite colleagues to work on a tour with their own accounts rather than sharing a password, and remove them when they leave.

The tools you have

  • Blur. You can blur faces, names and anything else in a panorama, and the blur is made into the panorama's own pictures, so every tour that shows it is blurred (a copy somebody downloaded earlier is not changed).
  • Who can open a tour. A tour stays a private draft until you publish it. A hosted tour can be kept to the people you send its link to, or to the people who know its password. A tour kept to its link is taken off Explore, and search engines are asked not to list it. You can pause or unpublish a tour at any time.
  • Photo location. The position a camera or a phone writes into a photo is taken out of the files before they are stored, and is shown only to you.
  • Our marketing. Our Terms (clause 8.2.2) let us show a public tour on our own pages and in our marketing. Write to us at and we will not show yours.

What we do

  • Anyone can report a tour, one of its pictures, a post or a person, with the form at /report, without an account. A report that a child is being harmed or sexualised does not ask who you are.
  • Reports about a child come first. Our administrators are emailed the moment one arrives, and a reported tour is normally taken offline until a person has decided. The form tells the person reporting to call the emergency services first if a child is in immediate danger.
  • People decide. Every report, and every picture a check flags, is decided by a person. Where our team has switched it on, a check that runs on our own server looks at uploaded pictures for nudity and sexual content and asks a person to look at anything it flags; no picture is sent to another company for it.
  • We pass on what may be illegal. Where a report is about something that may be illegal, we may keep the content and pass it to the authorities and to organisations such as the National Crime Agency and the Internet Watch Foundation.
  • Our staff open your tours or files only to provide the service, fix a fault, look into a report or a suspected breach of our Terms, or because the law requires it, and what they do in our administration tools is recorded.
  • Anyone who appears in a tour, or a parent or carer on their behalf, can ask us to blur or remove it with the same form, choosing “Someone can be identified”.

If you are worried about a child

If a child is in immediate danger, call the emergency services first: 999 in the United Kingdom. To report a tour or a picture on Panoramr, use the form at /report and choose “A child is being harmed or sexualised”. For anything else about safeguarding on Panoramr, write to us at .