My upload is stuck. What do I do?
Last checked 29 October 2026
Read the line on the photo's row: it says what is happening, and in most cases you only need to wait. Waiting means it has not started yet, because a computer makes up to three photos at a time. Waiting for Panoramr to answer… or Waiting for the connection… means our server is slow or your connection dropped: it carries on by itself, and only fails after about two minutes without an answer.
A row that says Still working on this photo… it has not moved for a minute. is started again by Panoramr itself after two minutes. If it stops a second time, the row fails and has a Try again button; the other photos carry on. A photo that fails from a phone more than once can be added from a computer instead. Fix upload problems lists every message and its fix.
Read more: Fix upload problems: refused files, limits and stuck imports, The upload panel: its options, the rail and the tray