I paid for a Vault but I can't see it. Where is it?

Click Dashboard in the top bar, then the Vaults tab: every Vault on your account is listed there, including one with no tour in it yet. If yours is not:

• The page said Your payment is still being confirmed. The Vault appears in the list as soon as the payment is confirmed. Open the Vaults tab again a little later.
• The page said We have your payment but need to check it before your Vault is ready. We have been told, and we email you when it is ready.
• You are signed in to another account. A Vault belongs to the account that bought it, or the one you made while buying. Sign in with that email address.

If it is still missing, contact us with the email address you paid with.