How do I stop a Vault renewing?

Last checked 22 October 2026

Open the Vault: click Dashboard in the top bar, then the Vaults tab, and click Open on the Vault. Under Change this Vault, find Renewing and click Stop renewing. The Vault runs to the end of the period you have paid for and then ends like any Vault. Until that day Keep renewing starts it again. The period that has begun is not paid back, but you may be able to cancel it within 14 days: see Can I get a refund?.

A Vault you paid for once does not renew, so it has no Renewing section. For a Vault that does renew, we mail you about 30 days and again about 7 days before each renewal, with a link to the Vault's page, where you can stop it.

Read more: Vault billing: pay once, or pay by the year, What happens when a Vault ends

More about plans, billing and account

All questions · Contact us