Does a Vault include the download of my tour?
Last checked 22 October 2026
No. A Vault is hosting: it puts your tour online with your own branding instead of Panoramr's, in your own design, with its link and its embeds. It does not include the download of the tour's files. The ZIP of your own design comes with a paid plan (Pro, Agency or Enterprise). On a paid plan, the ZIP of a tour that is hosted, in your plan or in a Vault, has your own branding instead of the Panoramr splash and logo, in either design.
On a Free plan any tour can download the Standard design, with Panoramr's branding, whether or not it is in a Vault: click Download free theme in the Download your tour window that opens from the Download pane of the Publish tab. Download my design needs a paid plan. Download a tour as a ZIP and host it on your own server says what is in it.
Read more: Download a tour as a ZIP and host it on your own server, Vault hosting: what a Vault is and what it gives a tour, What you get on a Free account
More about plans, billing and account
- What is a Vault?
- Do I need a plan to buy a Vault?
- Should I use a Vault, my plan's hosting or free publishing?
- Can I buy a Vault before I have a tour?
- Which Vault size do I need?
- Can I pay for a Vault once or every year?
- How do I stop a Vault renewing?
- Can I make a Vault bigger?
- Can I make a Vault smaller and get money back?
- Can I charge my clients for hosting their tours?
- Can I choose my own profile address?
- Can I get my deleted account back?
- Can I pay by PayPal or bank transfer?
- Can I shorten a Vault I paid for?
- Does each tour get its own invoice?
- How do I change my email address?
- How do I change the card I pay with?
- How do I delete my account?
- How do I stop being asked for a code when I sign in?
- How do I turn on two-factor sign-in?
- How much does Panoramr cost, and what's the difference between Free, Pro and Agency?
- How much does a Vault cost?
- I paid for a Vault but I can't see it. Where is it?
- I was charged twice. What do I do?
- Is there a discount for charities, schools or nonprofits?
- Is there an affiliate or referral scheme?
- Is there an uptime guarantee?
- My card payment failed. Will my tours go private?
- Should I buy a Vault for each tour, or a Pro plan?
- The person who made our account has left. Can we still get our tours?
- What can I do on a Free account?
- What happens to my tours if I downgrade or cancel my plan?
- Can I get a refund?
- Do I pay VAT, and where is my invoice?
- How and when are refunds paid?
- What happens when a Vault ends?