My card payment failed. Will my tours go private?

Last checked 30 October 2026

Some may, until the payment goes through. While a renewal payment has failed, Your plan says Payment failed and the account has the Free plan's limits, as if the plan had ended: tours in your plan's hosting leave it, the newest first, and Panoramr's branding comes back on them. A tour that was public then counts toward free publishing (250 panoramas in 10 tours), the oldest first, and one that does not fit becomes private. Nothing is deleted, and a Vault is not affected. To pay, click Update card on Plan & billing: How do I change my card? has the steps.

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