Can I buy a Vault before I have a tour?
Last checked 22 October 2026
Yes. The Vault waits, empty, and you create a new tour in it or put one of your tours in it later. The term starts the day you pay, not the day a tour goes in, so do not buy long before you need it. The Vault reads Empty on the Vaults tab. If it still has no tour after three days, a banner at the top of the app says so and we mail you, and we mail you again after fourteen days.
You need an account to pay. If you have none, you make one on the way, and its email address may have to be confirmed before you can pay: click the link in the email we send. Buy a Vault before you have a tour has the steps.
Read more: Buy a Vault before you have a tour, Vault hosting: what a Vault is and what it gives a tour, Vault billing: pay once, or pay by the year
More about plans, billing and account
- What is a Vault?
- Do I need a plan to buy a Vault?
- Should I use a Vault, my plan's hosting or free publishing?
- Which Vault size do I need?
- Can I pay for a Vault once or every year?
- How do I stop a Vault renewing?
- Can I make a Vault bigger?
- Can I make a Vault smaller and get money back?
- Can I charge my clients for hosting their tours?
- Can I choose my own profile address?
- Can I get my deleted account back?
- Can I pay by PayPal or bank transfer?
- Can I shorten a Vault I paid for?
- Does each tour get its own invoice?
- How do I change my email address?
- How do I change the card I pay with?
- How do I delete my account?
- How do I stop being asked for a code when I sign in?
- How do I turn on two-factor sign-in?
- How much does Panoramr cost, and what's the difference between Free, Pro and Agency?
- How much does a Vault cost?
- I paid for a Vault but I can't see it. Where is it?
- I was charged twice. What do I do?
- Is there a discount for charities, schools or nonprofits?
- Is there an affiliate or referral scheme?
- Is there an uptime guarantee?
- My card payment failed. Will my tours go private?
- Should I buy a Vault for each tour, or a Pro plan?
- The person who made our account has left. Can we still get our tours?
- What can I do on a Free account?
- What happens to my tours if I downgrade or cancel my plan?
- Can I get a refund?
- Does a Vault include the download of my tour?
- Do I pay VAT, and where is my invoice?
- How and when are refunds paid?
- What happens when a Vault ends?