Plans, billing and account

Plans and limits, billing, signing in safely, your profile address and deleting an account.

• Plans, prices and limitsEvery Panoramr plan with its price and limits (panoramas you can hold, host without branding and publish on Explore, library size) and what each limit does.Reference · 4 min read
• What you get on a Free accountWhat a Free account includes and what it limits: draft tours, publishing on Explore, themes, embeds, downloads, saved designs and caps.Reference · 6 min read
• Buy a Vault before you have a tourBuy hosting first, as a restaurant or a hotel would, then create the tour in it or put an existing tour in it. What to pick, and what an empty Vault does.Guide · 6 min read
• Upgrade, downgrade or cancel your planChange your plan from Plan & billing: upgrade, switch between monthly and yearly, move to a lower plan, keep or cancel it, and see what happens when it ends.Guide · 13 min read
• Invoices, billing history and your cardFind your invoices and payment history on Plan & billing, which lists each payment with an invoice link; Stripe's billing portal is where you change your card.Guide · 4 min read
• Vault billing: pay once, or pay by the yearPay for a Vault once for 1, 3 or 5 years, or let it renew every year. What each costs, how to stop a renewal, switch, and what happens if a payment fails.Guide · 4 min read
• Sign up, confirm your email and sign inCreate a Panoramr account with email or Google, confirm your address, sign in, reset a forgotten password, and see what an unconfirmed account can still do.Guide · 8 min read
• Make a Vault longer or biggerMake a Vault last longer, make it bigger, or both in one payment, or move it to another tour. How the total is worked out, and why it is never made smaller.Guide · 6 min read
• Set up two-factor authenticationTurn on two-factor sign-in with an authenticator app, keep your recovery codes, sign in with a code, turn it off, and what to do if you lose both.Guide · 5 min read
• Cancel a Vault and get your money backCancel a Vault payment within 14 days and get it all back, VAT included, where the app offers it: who gets the button and how it works.Guide · 6 min read
• Choose your creator profile address (vanity URL)Choose the username in your public creator address: what Panoramr converts, which names are taken or kept, and how the old address redirects after a change.Guide · 4 min read
• Delete your account and what happens to your dataDelete your Panoramr account from My profile: what is removed at once, what is kept, why a paid plan is not cancelled for you, and what to do first.Guide · 5 min read
• VAT, invoices and refunds for a VaultWhether VAT is added to a Vault payment and how Stripe works it out when it is, where the invoices are, how to add a VAT number, and how refunds go back.Guide · 4 min read